Privacy Policy

Who we are

This privacy policy (“policy”) will help you understand how The Upholstery Cabin (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use https://theupholsterycabin.co.uk. (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

User Data Collection

During your visits to our website, we collect several types of information:

Contact Information

  • Email addresses and other contact details you provide
  • Names and communication preferences

Technical Data

  • IP addresses and device information
  • Browser type and settings
  • Operating system details

Usage Information

  • Pages viewed and time spent on each page
  • Links clicked and features used
  • Website navigation patterns
  • Interaction with our content

Preferences

  • Product and service interests
  • Communication preferences
  • Account settings and customizations

We collect this information when you:

  • Browse our website
  • Create an account
  • Sign up for newsletters
  • Make purchases
  • Fill out forms
  • Interact with our services

This data helps us provide you with a better, more personalized experience while ensuring the security and proper functioning of our website.

Data Collection at the Upholstery Cabin

We collect your data to:

  • Understand your upholstery needs and preferences to provide better service
  • Enhance our furniture restoration and upholstery services
  • Share relevant updates about our services, special offers, and new fabric collections
  • Gather feedback about our craftsmanship and customer service through surveys
  • Personalise your online experience when browsing our upholstery services and fabric selections

Protecting Your Information

At the Upholstery Cabin, we take the security of your personal information seriously. We employ current security technologies and procedures to protect your data from unauthorized access, disclosure, or misuse. Our commitment to data protection extends across all our digital platforms and physical locations.

Cookie Usage

By accepting cookies on our website, you allow us to collect data about how you interact with our site, including which upholstery services and fabric options you view most frequently. This information helps us:

  • Create a more user-friendly browsing experience
  • Analyse site traffic to improve our service offerings
  • Better showcase our furniture restoration portfolio

We use this data only for analysis and website improvement. Once analysed, this information is removed from our systems. Cookies cannot access or control your computer; they simply help us understand how to serve you better.

To manage cookie preferences, you can adjust your browser settings at any time. Each browser handles cookie settings differently:

External Website Links

Our website may link to fabric suppliers, furniture care resources, or other related services. When accessing these external sites, please note that the Upholstery Cabin is not responsible for their privacy practices. We encourage you to review each site’s privacy policy before sharing your information.

Controlling Your Personal Information

You can control how we collect and use your personal data:

  • Look for optional checkboxes when filling out our contact or quote request forms
  • Contact us directly to update your communication preferences
  • Request modification or removal of your information from our database

The Upholstery Cabin will not share, sell, or lease your personal information to third parties without your explicit consent, unless required by law. If you’ve agreed to receive communications from us, we’ll use your information to send updates about our services, special offers, and upholstery care tips.

Privacy Policy Updates

We may periodically update this privacy policy to reflect changes in our practices or regulations. Any updates will be posted on our website, and significant changes will be communicated to our customers. We recommend reviewing this policy occasionally to stay informed about how we protect your information.

Last Updated: 8 December 2024